Leadership is a talent. It can also be acquired.
But it is not harshness. As I told you, these are signs.
Love and respect make everyone do right when they are loved and respected.
The next level is motivation: giving.
If motivation alone does not work, then motivation plus reward.
Cautery is the last resort. It must be used.
And that is why Allah ﷻ prescribed hudud and punishments in His law.
Mu'awiyah's hair is a basic principle in management.
Mu'awiyah's hair.
"If they tighten, I loosen, and if they loosen, I tighten."
One who cannot be firm and kind is unfit.
A leader must be respected, respectful, loving, and loved.
That's how much he'll succeed in relationships and in managing programs.
People vary, and managers differ in this.
One may succeed 90%, another 80%, and another 70%.
The messengers, peace be upon them, are not all of the same rank.
"Those messengers—We favored some of them over others."
Some of them Allah ﷻ spoke to, and He raised some in rank.
At the very least, there must be no ill feeling with colleagues.
This must be so, because it is a Shariah principle.
Success only comes to the extent decreed for him.
But with people, relationships don't work like that.
It's not something where you either succeed or fail.
You are either right or wrong, depending on your talents.